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FAQ

BEFORE YOU BUY

What is an electric kickscooter?

An electric kickscooter is a lightweight, battery-powered scooter designed for personal transportation. It’s ideal for short to medium distances, offering a convenient and eco-friendly alternative to traditional transportation.

WILL THE VORTECH ENERGY Products WORK ON GRAVEL/GRASS

We offer several different models of Kick scooters, which each have their own advantages. Qora generally not recommended for either grass or gravel, as these are built for hard smooth surfaces. While our future products can easily maneuver over almost any terrain including gravel and grass.

Why choose an electric kickscooter over a traditional scooter?

Electric kickscooters are eco-friendly, cost-effective, and offer a low-maintenance alternative to gas-powered scooters. They’re also compact and easy to charge, making them ideal for urban commutes.

Qora HAVE BLUETOOTH

NO! Qora doesn’t have Bluetooth connectivity.

Battery and Charging
  1. How long does it take to charge the scooter battery fully? Charging times vary by model, but most of our scooters charge fully in 4-5 hours. As Fast charging may damage the life cycle of batteries.
  2. What kind of batteries do you use? Our scooters are powered by high-quality lithium-ion batteries for optimal range and longevity.
  3. How can I extend the life of my scooter battery? To maximize battery life, avoid letting the charge fall below 20%, keep the scooter in a moderate temperature environment, and avoid overcharging.
DOES IT COME WITH A CHARGER?

Yes! Every Vortech energy products we sell includes the proper charger and is certified. Therefore you do not need to purchase any additional charging accessories when shopping with Vortech Energy.

IS THERE A WARRANTY

Yes! We offer a limited one year warranty on all Vortech energys products from the date of purchase. One year is on Motor, battery and on Electronics accessories only. Please visit warranty details page to understand our warranty conditions. Since these all products are outdoor usage and vehicles, we offer only repair warranty and no product replacement. But yes if parts are damaged and covered under warranty we replace those particular parts like motor/battery etc.

WHAT MATERIAL ARE THE TYRES?

Qora’s tires are made of solid durable-rubber, offering a smooth ride while providing the much needed traction on smoother surfaces. They are also built to last and can not go flat!. however you should avoid riding over sharp objects.

GENERAL VORTECH ENERGY QUESTIONS

ARE VORTECH ENERGYS PRODUCTS SAFE?

EVERY Vortech energy products we sell is 100% safe and certified. We only use Genuine BIS Certified Lithium-Ion cells and BMS which has extra Protection capabilities and is also encased in protective shell.

WHAT IS THE MINIMUM AGE ?

Our Products are considered one of the safest scooters on the market and easiest to ride, however the minimum rider age we recommend is 12 years old. Children should always be supervised by an adult and wear the proper protective gear.

WHAT IS THE WEIGHT LIMIT?

Qora is built for both kids and adults in mind. It is recommended for riders with a maximum weight of 100kgs.

HOW LONG DOES THE BATTERY LAST?

The Qora’s battery will lasts about 20mins to 60mins. (Varies on models to models) The duration of the battery is directly dependent upon the weight of the rider and driving conditions. Factors like User weight, road friction, weather and motor power effects directly to mileage. Higher the user weight then lower will be the running time.